Delivery

What are my delivery options?

1. Australia Post (Australia-wide)

Delivery timeframes below are estimates only and Australia Post delivery delays can and do occasionally happen

  • Standard Delivery 
    • Free Australia-wide 
    • Expect to receive orders within 2-5 business days of ordering, depending on your region
    • Express Delivery 
      • Priced based on location and weight
      • Estimated next day delivery only for orders placed:
        • Before 12pm on a weekday
        • For delivery to Sydney Metro, Brisbane Metro, Melbourne Metro, Adelaide Metro, Canberra Metro, and Hobart Metro areas
        • Note: Deliveries not before 12pm on a weekday and/or not to the above locations cannot expect to receive their order the next day. We do not deliver on weekends
        • This is an estimated delivery timeframe and not a guaranteed delivery timeframe

    2. Couriered Delivery (Sydney Only)

    Deliveries will take place from 8.30am-5pm. Please ensure someone is home to receive the delivery on this day. If not, please provide authority to leave and instructions for a safe place to leave the delivery

    • Specific Day Delivery 
      • $35 flat rate
      • Will be delivered by courier on the date you want
      • Having placed the order, please let us know via email the day you want the delivery made on
      • For delivery to certain Sydney postcodes only
        When will I receive my Australia Post delivery?
        • The following table displays the estimated delivery day of your order for Express and Standard Delivery options. Please expect longer delivery timeframes than those below because of Covid-19.
        How will my package be delivered and can I track the delivery?
        • You will be provided with parcel tracking notifications by email
        What if the recipient is not there when it is delivered?
        • For Australia Post deliveries, if the package could not be delivered you will be asked to collect the package at a local collection point