Delivery
What are my delivery options?
1. Australia Post (Australia-wide)
Delivery timeframes below are estimates only and Australia Post delivery delays can and do occasionally happen
- Standard Delivery
- Free Australia-wide
- Expect to receive orders within 2-5 business days of ordering, depending on your region
- Express Delivery
- Priced based on location and weight
- Estimated next day delivery only for orders placed:
- Before 12pm on a weekday
- For delivery to Sydney Metro, Brisbane Metro, Melbourne Metro, Adelaide Metro, Canberra Metro, and Hobart Metro areas
- Note: Deliveries not before 12pm on a weekday and/or not to the above locations cannot expect to receive their order the next day. We do not deliver on weekends
- This is an estimated delivery timeframe and not a guaranteed delivery timeframe
2. Couriered Delivery (Sydney Only)
Deliveries will take place from 8.30am-5pm. Please ensure someone is home to receive the delivery on this day. If not, please provide authority to leave and instructions for a safe place to leave the delivery
- Valentine's Day Delivery
- $35 flat rate
- Will be delivered by courier on Valentine's Day between 9am and 5.30pm
- For delivery to certain Sydney postcodes only
- Specific Day Delivery
- $35 flat rate
- Will be delivered by courier on the date you want
- Having placed the order, please let us know via email the day you want the delivery made on
- For delivery to certain Sydney postcodes only
When will I receive my Australia Post delivery?
- The following table displays the estimated delivery day of your order for Express and Standard Delivery options. Please expect longer delivery timeframes than those below because of Covid-19.
How will my package be delivered and can I track the delivery?
- You will be provided with parcel tracking notifications by email
- For Australia Post deliveries, if the package could not be delivered you will be asked to collect the package at a local collection point